Return/Exchange Policy

Welcome to Beauty and Bees! We value your satisfaction and aim to provide a seamless shopping experience. Please review our return and exchange policy below:

1. Eligibility: Customers may request a return or exchange within 14 days of receiving the item. All items must be returned in their original condition and packaging.

2. Initiation Process: To initiate a return or exchange, customers need to contact our customer service team at [email protected] within the specified timeframe. Since all our items come with tracking, customers need not keep track of dates; we'll handle it from there.

3. Reasons for Return/Exchange: Customers may return items if they are unsatisfied with the product or dislike the scent. Returns will be processed for store credit.

4. Store Credit: Store credit will be issued in the form of a coupon once the returned items are received and inspected.

5. Shipping Costs: Customers are responsible for the shipping costs associated with returns or exchanges. However, if customers provide proof of the shipping cost, Beauty and Bees will reimburse them for half of the cost upon receiving the product back.

6. Refund Method: Refunds will be provided in the form of store credit. Additionally, we offer exchanges for a different scent, limited to once per order.

7. Conditions:

• Returned items must be in their original condition and packaging.
• Exchanges are subject to product availability.
• Store credit is non-transferable and cannot be redeemed for cash.

8. Exceptions: Please note that certain items, such as sale or clearance items, may not be eligible for return or exchange unless they are damaged or defective upon arrival.

9. Contact Us: If you have any inquiries regarding our return or exchange policy, or if you require assistance with a return or exchange, please don't hesitate to contact our customer service team at [email protected]. We're here to assist you!

Disclaimer: Beauty and Bees reserves the right to modify this return and exchange policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.